Booking & Scheduling Software for Service Businesses

Create detailed bookings with customer information, job details, service add-ons, and delivery notes. Use the calendar view to schedule your team efficiently, avoid double-bookings, and keep your entire operation running on time.

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Detailed Booking Creation

Capture every detail you need for each booking. Dispatcha's booking system lets you record customer information, job specifics, service add-ons, special instructions, and delivery notes all in one place. When your team arrives on site, they have everything they need to complete the job without calling the office for clarification.

The booking creation process is designed to be fast and thorough. Fill in the customer's name, address, phone number, and email. Select the job type, set the date and time, and add any service extras or special requirements. Once the booking is saved, it automatically appears in your job management pipeline ready for assignment.

  • Customer name, address, phone, and email
  • Job type, date, time, and duration
  • Service add-ons and extras
  • Special instructions and delivery notes
  • Booking summary and confirmation
Booking Creation Form

Calendar View for Easy Scheduling

See your entire schedule at a glance with Dispatcha's calendar view. Quickly identify availability, avoid conflicts, and plan your team's workload effectively. The calendar displays all upcoming jobs with colour-coded statuses so you can tell at a glance which days are busy and which have capacity for new bookings.

Whether you prefer to see your schedule by day, week, or month, the calendar adapts to your needs. Click on any date to see the full list of jobs scheduled, or zoom out to get a broader view of your upcoming workload. This makes it easy to balance your team's capacity and avoid overloading any single day.

  • Daily, weekly, and monthly calendar views
  • Colour-coded job statuses for quick identification
  • Drag-and-drop scheduling capabilities
  • Staff availability at a glance
Calendar Scheduling View

Service Add-Ons and Custom Options

Every service business offers different packages and extras. Dispatcha lets you configure service add-ons that can be selected during the booking process. Whether you offer packing materials for removals, deep cleaning upgrades for cleaning jobs, or express delivery for courier services, you can capture these options at the point of booking.

Add-ons are attached to the booking record so your team knows exactly what has been requested. This eliminates confusion on site and ensures your customers receive the full service they paid for. It also helps your reporting by tracking which add-ons are most popular and how they contribute to your revenue.

  • Configure custom service add-ons for your business
  • Add-ons are visible to assigned staff on their dashboard
  • Track add-on popularity and revenue contribution
  • Include add-on details in job reports
  • Flexible options to match any service type
Service Add-Ons Configuration
Benefits

Why Choose Dispatcha for Booking & Scheduling

📅

Organised Schedules

Keep your entire team's schedule organised and accessible from one central platform. No more paper diaries or scattered spreadsheets.

🚫

No Double-Bookings

See staff availability in real time to prevent scheduling conflicts and overlaps. Your calendar shows exactly who is free and when.

📝

Complete Job Details

Capture every detail at the point of booking so your team arrives fully prepared. No more phone calls back to the office for missing information.

🚀

Faster Turnaround

Streamline your booking process and get jobs scheduled and dispatched faster. Reduce the time between enquiry and job completion.

Booking Workflow

From Enquiry to Scheduled Job in Minutes

Dispatcha streamlines your entire booking workflow so you can go from customer enquiry to a fully scheduled and assigned job in just a few minutes.

📞

Receive the Enquiry

When a customer contacts you by phone, email, or through your website, open Dispatcha and start a new booking immediately.

📝

Enter the Details

Fill in customer information, job requirements, date and time, service add-ons, and any special instructions. Everything is captured in one form.

📅

Check the Calendar

Review your calendar to confirm availability for the requested date and time. See which staff members are free and ready to take the job.

👉

Assign and Dispatch

Assign the booking to your chosen staff members. They receive an instant notification with all the job details on their dashboard.

Explore Related Features & Industries

Job Management

Track every job from creation to completion in real time.

Staff Management

Manage your team, assign roles, and monitor staff activity.

Cleaning Companies

Schedule recurring cleans and manage cleaning teams efficiently.

Removal Companies

Book and schedule moves with full customer and job details.

Handyman Businesses

Book jobs and schedule your handyman team with ease.

View Pricing

Simple, transparent pricing plans for teams of every size.

Ready to Streamline Your Bookings?

Start creating detailed bookings and scheduling your team with Dispatcha's powerful booking tools. All features included in every plan.

Get Started Today