Cookie Policy

This cookie policy explains what cookies are, how Dispatcha uses them on our website, and how you can manage your cookie preferences. By continuing to use our website, you consent to the use of cookies as described in this policy.

1. What Are Cookies?

Cookies are small text files that are placed on your computer, tablet, or mobile device when you visit a website. They are widely used to make websites work more efficiently, provide a better browsing experience, and give website owners useful information about how visitors interact with their site. Cookies can be set by the website you are visiting (first-party cookies) or by third-party services that the website uses (third-party cookies). Cookies may last for the duration of your browsing session (session cookies) or may remain on your device for a set period of time (persistent cookies).

2. How We Use Cookies

Dispatcha uses cookies for several purposes to ensure our website functions correctly, to improve your experience, and to understand how our website is used. We categorise our cookies into the following types:

Essential Cookies

These cookies are strictly necessary for the operation of our website. They enable core functionality such as security, session management, and accessibility. Without these cookies, parts of the website may not function properly. Essential cookies do not require your consent under UK GDPR as they are necessary for the website to operate.

Functional Cookies

These cookies allow our website to remember choices you make, such as your cookie consent preferences. They provide enhanced functionality and personalisation. While not strictly essential, they improve your experience on our website and help us remember your settings between visits.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. They allow us to measure the number of visitors, see which pages are most and least popular, and understand how visitors move around the site. All information collected by these cookies is aggregated and therefore anonymous. We use this data to improve our website and provide a better user experience.

3. Specific Cookies We Use

The following table provides details about the specific cookies used on the Dispatcha website:

Cookie Name Purpose Duration Type
dispatcha_cookie_consent Stores your cookie consent preference so we do not show the consent banner on every visit 365 days Essential
_ga Google Analytics cookie used to distinguish unique users by assigning a randomly generated number 2 years Analytics
_ga_* Google Analytics cookie used to persist session state across page requests 2 years Analytics
_gid Google Analytics cookie used to distinguish users and track page views within a 24-hour period 24 hours Analytics
_gat Google Analytics cookie used to throttle the request rate to limit data collection on high-traffic sites 1 minute Analytics

4. Third-Party Cookies

We may use third-party services on our website that set their own cookies. These third-party cookies are governed by the respective third party's own cookie and privacy policies. We do not have control over these cookies. The third-party services we may use include:

  • Google Analytics: We use Google Analytics to understand how visitors use our website. Google Analytics collects information about page views, session duration, traffic sources, and other browsing behaviour. This data is processed in an aggregated and anonymised form. You can learn more about how Google uses your data at Google's Privacy Policy. You can also opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

5. Managing Your Cookie Preferences

When you first visit our website, you will see a cookie consent banner that allows you to accept or decline non-essential cookies. You can change your preferences at any time by clearing your cookies and revisiting our website, which will trigger the consent banner to appear again.

You can also manage cookies through your web browser settings. Most browsers allow you to view, delete, and block cookies from websites. Please note that if you choose to block or delete cookies, some features of our website may not function as intended. Here is how to manage cookies in popular browsers:

  • Google Chrome: Go to Settings > Privacy and Security > Cookies and other site data
  • Mozilla Firefox: Go to Settings > Privacy & Security > Cookies and Site Data
  • Safari: Go to Preferences > Privacy > Manage Website Data
  • Microsoft Edge: Go to Settings > Cookies and site permissions > Manage and delete cookies and site data

For more information about cookies and how to manage them, you can visit www.allaboutcookies.org, which provides comprehensive guidance on cookie management across different browsers and devices.

6. Consent

When you first visit our website, we present a cookie consent banner. By clicking "Accept All", you consent to the use of all cookies described in this policy. If you click "Reject Non-Essential", only essential cookies that are strictly necessary for the website to function will be used. You can withdraw your consent at any time by clearing your browser cookies and revisiting the site, or by adjusting your browser settings to block cookies.

7. Changes to This Cookie Policy

We may update this cookie policy from time to time to reflect changes in the cookies we use, changes in technology, or changes in legal requirements. When we update this policy, we will revise the "Last Updated" date at the bottom of this page. We encourage you to check this page periodically to stay informed about our use of cookies.

8. Your Rights

Under UK GDPR, you have the right to access, rectify, or erase any personal data collected through cookies. You also have the right to object to the processing of your data and to withdraw your consent at any time. For more information about your data protection rights, please see our Privacy Policy.

9. Contact Us

If you have any questions about this cookie policy or how we use cookies on our website, please contact us:

Last Updated: January 2026

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